Privacy Policy

Information we collect

We collect only what we need to respond to you and service your device:

• Contact details you give us. Name, phone number, email address and the description of your issue, submitted through our quote form or given over the phone.
• Service records. Details of the work performed on your device, kept so we can honour our warranty.
• Usage data. Standard analytics such as pages visited, approximate location and device type, collected via Google Analytics to understand how the site is used.

Your data on your device

Repair work sometimes requires access to the contents of your computer. We access your files only as far as the repair requires, we do not copy personal data off your device except where you have asked us to recover or transfer it, and any working copies made during a data recovery job are securely erased once you confirm you have your files.

How we use information

To reply to enquiries and provide quotes, to carry out and support repairs, to honour warranty claims, and to improve this website. We do not sell your personal information, and we do not share it with third parties except service providers who help us operate — such as our form provider and analytics — or where the law requires it.

Cookies and analytics

This site uses cookies for analytics. Most browsers let you refuse cookies or alert you when one is set; the site remains usable if you do. You can opt out of Google Analytics using Google's browser add-on.

Retention and your rights

We keep enquiry and service records for as long as needed to support the work and meet our legal obligations. You may ask us what information we hold about you, ask for corrections, or ask us to delete it — contact us using the details below and we will respond.

Contact us

RONET Computer Repair
Fort Myers, FL 33901
Phone: (239) 523-0423
Email: robie@ronetsolutions.com